Gettin' good players is easy. Gettin' 'em to play together is the hard part.

Casey Stengel

The 5 Dysfunctions of a Team

This program is based upon the inspiring and insightful work of Patrick Lencioni and his book, "The Five Dysfunctions of a Team."

“Not finance. Not strategy. Not technology. It is teamwork that remains the ultimate competitive advantage, both because it is powerful and so rare. For all the attention that it has received over the years from scholars, coaches, teachers, and the media, teamwork is as elusive as it has ever been within most organizations. The fact remains that teams, because they are made up of imperfect human beings, are inherently dysfunctional.”

Patrick Lencioni. Author of ‘The Five Dysfunctions of a Team.’

The Five Dysfunctions of a Team program explores and addresses the fundamental causes of organizational politics and team failure.

• Absence of Trust
• Fear of Conflict
• Lack of Commitment
• Avoidance of Accountability
• Inattention to Results

The full program is a continuing series of workshops that move the team through each of the 5 dysfunctions as the team continues to strengthen, synergize and coalesce into an unstoppable championship team driven toward team and organizational success.

Absence of Trust

Members of teams with an absence of trust…

• Conceal their weaknesses and mistakes from one another
• Hesitate to ask for help or provide constructive feedback
• Hesitate to offer help outside their own areas of responsibility
• Jump to conclusions about the intentions and aptitudes of others without attempting to clarify them
• Fail to recognize and tap into one another’s skills and experiences
• Waste time  and energy managing their behaviors for effect
• Hold grudges
• Dread meetings and find reasons to avoid spending time together

As a result of our training program....

Members of trusting teams…

• Admit weaknesses and mistakes
• Ask for help
• Accept questions and input about their areas of responsibility
• Give one another the benefit of the doubt before arriving at a negative conclusion
• Take risks in offering feedback and assistance
• Appreciate and tap into one another’s skills and experiences
• Focus time and energy on important issues and not politics
• Offer and accept apologies without hesitation
• Look forward to meetings and other opportunities to work as a group

The strength of the team is each individual member...the strength of each member is the team.

Coach Phil Jackson Chicago Bulls

Conflict is inevitable in a team ... in fact, to achieve synergistic solutions, a variety of ideas and approaches are needed. These are the ingredients for conflict.

Susan Gerke, IBM, Leadership Development

Real teams don't emerge unless individuals on them take risks involving conflict, trust, interdependence and hard work.

Katzenbach & Smith